Client Payment Terms

The service provider and payment recipient are identified before you authorize payment. For participating independent trainers, payments are processed through that trainer's connected Stripe account. For services sold by Milata LLC, Milata LLC is the payment recipient. SERHILL's provision of payment tools does not by itself make Milata LLC the seller of every independent trainer's services.

The service, price and currency are disclosed before payment or authorization of future charges. Saving a card does not, by itself, authorize a trainer to charge it. Accepting the Privacy Policy or these general terms does not replace specific payment authorization.

If you separately opt in, the identified trainer may initiate a charge after a completed session at the rate covered by your authorization. Charges follow completed sessions rather than a fixed subscription schedule, and their frequency depends on your sessions. Each charge must correspond to an unpaid amount for that client's session, taking account of applicable prepaid credits and recorded payments. A trainer cannot charge for a different service or a new rate outside your authorization without obtaining the required new authorization.

This permission does not include cancellation or no-show charges.

You may withdraw permission for future trainer-initiated charges by contacting SERHILL through our Contact page. Revocation does not reverse charges already initiated or cancel valid payment obligations; another payment method may be needed. Your bank may require additional confirmation before a payment can be completed. A saved card does not guarantee successful payment. We provide a transaction notification following a successful charge.

The cancellation and refund conditions applicable to the particular service must be disclosed before purchase. Contact the identified provider about the service or a refund, and contact SERHILL through our Contact page for assistance with a platform payment issue or a suspected unauthorized or duplicate charge. Refunds are handled through the applicable payment process; receipt timing can depend on the payment provider and bank.

Nothing in these terms limits mandatory consumer rights or the ability to contact your card issuer about a dispute.

SERHILL may restrict new payments for a trainer, client or particular session where reasonably necessary to address suspected misuse, security concerns, compliance requirements or a payment issue. The interface will indicate a restriction and how to contact support. A restriction does not automatically cancel a valid debt, undo a completed payment, or prevent appropriate refund and dispute handling.

These terms govern training-service payments. A Workout Suite subscription bought through iPhone In-App Purchase is billed by Apple; a subscription bought on the website is processed through Stripe. A subscription does not include separate sessions unless expressly included in the purchased offer, and does not authorize trainer-initiated charges. Subscription renewal, cancellation, restoration and refunds follow the subscription provisions in the general terms and refund policy.