Approval and verification
Access requires approval by SERHILL administration followed by the applicable Stripe onboarding and verification process. Submitting an application does not guarantee approval or activate payments. SERHILL approval is separate from Stripe's identity and business checks and is not a guarantee of a trainer's qualifications or services. Payment capabilities also depend on Stripe's requirements and account status.
Payment ownership
Independent trainers receive payments through their own connected Stripe accounts. You must provide accurate information, connect an account you are authorized to use and accept the applicable Stripe agreements. Payment tools are for your authorized training services, not for collecting money on behalf of unrelated third parties. Milata LLC's own training services use the separately designated platform merchant arrangement.
Fees
Stripe processing fees and the SERHILL platform fee are separate. The initial SERHILL platform fee is 0%. The applicable platform rate is displayed in your payment settings. Stripe fees depend on the applicable account terms and transaction; any estimate is identified as such and the actual fee is shown when available. SERHILL may change its platform fee prospectively with notice of the rate and effective date before it applies, subject to applicable law. Changes do not retroactively alter the fee recorded for an existing payment obligation.
You may stop initiating new payments through the service if you do not accept a future rate. Refund and dispute-related fees follow the applicable disclosed terms; a refund does not necessarily reverse every processing fee. No additional client fee may be imposed without the required disclosure and authorization.
Saved-card charges
Permission to accept payments does not automatically grant permission to initiate saved-card charges. Use that capability only when enabled and supported by the client's valid consent for the identified merchant and service. Charge only the authorized unpaid amount for the relevant completed session. Do not charge twice, charge for another participant, ignore prepaid credits, or use a card saved for an unrelated purchase. Do not charge for cancellations or no-shows through this authorization. Marking attendance alone does not authorize a charge.
Service and transaction records
You are responsible for accurate service descriptions, prices, attendance and payment records, disclosure of your cancellation/refund conditions before purchase, delivery of your services and timely cooperation on client questions, refunds and disputes. Do not request or store full card numbers or security codes outside the approved Stripe payment interface. Access client information only for authorized service and payment purposes.
Restrictions and review
SERHILL may refuse, suspend or limit payment access to address suspected misuse, inaccurate information, security concerns, violations or applicable requirements. Restrictions may apply to a trainer, client or session. Do not bypass them with another account or payment request. Contact SERHILL through our Contact page to request review or clarification. Restricting new charges does not remove obligations concerning prior transactions, refunds or disputes. Stripe may separately restrict capabilities under its own terms.
Trainer Workspace subscription and session revenue
Payment for your access to Trainer Workspace is separate from receiving payment for client services. An iPhone In-App Purchase subscription is billed by Apple; a website subscription is processed through Stripe. Apple handles that purchase of app access; it does not replace Stripe onboarding for training-service payments or authorize charges to clients.
The initial 0% platform fee stated in these terms concerns training-service payments, not the price of Trainer Workspace or Apple’s commercial terms. Subscription cancellation, restoration and refund provisions are described in the general terms and refund policy.
Need help or want to withdraw permission?
For payment questions, future-charge permissions or requests about your information, reach SERHILL through our Contact page. Cancellation and refunds for Apple-billed subscriptions follow the separate Apple process described in the general terms and refund policy.
Contact SERHILL